FAQ

Lazare Nomade FAQ

Orange “Hotel” ticket with domino illustration.

Bookings & Payment

Which payment methods do you accept?

Cash, Visa, MasterCard, Maestro, American Express, and bank transfers.

Can I modify or cancel my booking? Are there any fees?

This depends on the rate selected. Some bookings can be modified or cancelled free of charge, while others cannot. Please refer to your confirmation for more details or contact the hotel reception at +33 1 44 63 07 07.

Do you offer special rates for direct or early bookings?

Yes, special offers may be available depending on the time of year or for business clients.

Check-in / Check-out & Practical Information

Check-in / Check-out & Practical Information

Check-in from 3 PM and check-out by 12 PM

Can I request an early check-in or a late check-out?

Yes, that is possible, subject to availability upon arrival or departure and the payment of an additional fee.

Do you offer luggage storage?

Yes, it is free for our guests.

Rooms & Accommodation

Do the rooms have air conditioning, Wi-Fi, and blackout curtains?

Yes, all three.

Which rooms have a balcony or a specific view?

None, mainly street view and some deluxe courtyard view.

Does the hotel offer accessible rooms?

Yes, we have 2 accessible rooms; please contact the front desk to book them.

Is breakfast included?

This depends on the rate booked, but it can also be added upon arrival or during your stay.

Do you offer family rooms?

Yes, we offer 4 family rooms.

Do you offer connecting rooms?

Yes, our family rooms feature an entrance vestibule. When the vestibule door is closed, the individual room doors can be left open, effectively creating a connecting suite.

Is it possible to have separate beds?

Yes, all of our rooms can be set up with two separate beds upon request. Please notify the front desk in advance.

Can I request a baby cot or an extra bed?

Yes, a baby cot is free of charge for children up to 3 years old. It can be set up in all room categories except for classic rooms.
Extra beds are not available.

Are the rooms equipped with a kettle or a coffee machine?

Yes, all rooms are equipped with a kettle and a coffee machine.

Terms & Fees

What is your cancellation policy?

This depends on the type of booking and the rate selected. Some reservations can be modified or cancelled free of charge, while others cannot. Please refer to your confirmation for more details or contact the hotel reception at 01 44 63 07 07.

Are pets allowed? Is there an additional fee?

No, we do not allow pets.

Are there any additional fees?

A local tourist tax may apply in accordance with local regulations. Currently, your accommodation is subject to a tourist tax corresponding to a 3-star rating.

Location & Surroundings

What is there to visit near the hotel?

Palais Garnier/Opéra, Casino de Paris, Sacré-Cœur (15 min), Galeries Lafayette, Église de la Madeleine, Théâtre Mogador, Gustave Moreau Museum.

Where is the hotel located and what is the best way to get there?

23 rue d’Athènes, 75009 Paris

BY METRO

Lines 3, 9, 12, 13, and 14: Gare Saint-Lazare, 5 minutes' walk

RER A: Auber station (10-minute walk)

BY BUS

Lines 22, 26, 27, 29, and 42: Gare St-Lazare, 5 minutes' walk

BY TRAIN

       Transilien: Lines J & L 

       Mainline trains: NOMAD (Normandy)

How far away are the airport or train station?

  • CDG 25 km
  • ORLY 20 km
  • GDL 7 km
  • GDN 4 km
  • GDLE 3 km
  • GSL 1 km
  • GM 4 km

Is there parking available?

No. However, you will find the Paris Gare Saint-Lazare parking lot just a few minutes' walk from the hotel (29 Rue de Londres, 75009 Paris).

Which restaurants do you recommend?

Our front desk team would be happy to recommend local spots nearby.

Is it possible to book a taxi?

Yes, by requesting it at the front desk.

Hotel Amenities & Services

Is there a bar?

No, the hotel does not have a bar for guests. However, a coffee machine is available in the reception area.

Do you offer gluten-free products for breakfast?

Yes, breads (offer still to be defined) and especially upon request.

Do you offer an airport shuttle service?

Yes, an airport transfer service can be arranged upon request at the front desk.

What services are included at the hotel?

In-room breakfast is available for an additional €5 per room.

All-day room service in partnership with Guest Infinity.